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leonxf
leonxf
Level II

TKJMP Init failed

Created: Jul 31, 2021 06:22 PM  |  Last Modified: Jun 10, 2023 04:46 PM (564 views)

I have been using JMP 16 Pro, and recently, I uninstalled and reinstalled JAVA. Now I can open JMP, but cannot open the sas files. When I try, it pops up a window shows:

 

JMP Alert

Cannot import "sasfilename". TKJMP Init failed.

 

Please help.

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1 ACCEPTED SOLUTION

Accepted Solutions
leonxf
leonxf
Level II
Solution

Re: TKJMP Init failed

Aug 6, 2021 06:31 AM (496 views)  |  Posted in reply to message from leonxf 07-31-2021

The problem is solved by uncheck the UTF-8 box in the windows 10 language and region settings

View solution in original post

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3 REPLIES 3
leonxf
leonxf
Level II

Re: TKJMP Init failed

Jul 31, 2021 06:24 PM (561 views)  |  Posted in reply to message from leonxf 07-31-2021

It can open jpg files with no problem.

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stan_koprowski
Community Manager stan_koprowski
Community Manager Community Manager

Re: TKJMP Init failed

Jul 31, 2021 07:16 PM (545 views)  |  Posted in reply to message from leonxf 07-31-2021

Hi @leonxf ,

Please contact technical support (support@jmp.com) as they will be best able to help you restore your environment.

 

cheers,

Stan

 

leonxf
leonxf
Level II
Solution

Re: TKJMP Init failed

Aug 6, 2021 06:31 AM (497 views)  |  Posted in reply to message from leonxf 07-31-2021

The problem is solved by uncheck the UTF-8 box in the windows 10 language and region settings

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